Whether it be a requirement for a private or workplace investigation or you have a security concern, finding a partner you can trust is crucial.
At Trojan Investigation and Security, we don’t just offer services; we provide peace of mind. Our team comprises seasoned professionals with diverse backgrounds in law enforcement, military, specialised security operations, private investigation, corporate relationships and more. Each member is handpicked for their expertise, integrity, and commitment to our core values. When you choose Trojan, you’re not just hiring a company – you’re partnering with a team of dedicated professionals who prioritise results.
The following details the core principles that make Trojan Investigation and Security the premier choice in private investigation and security services. As you delve into our ethos, you’ll discover “The Trojan Difference” – a unique blend of professional expertise, a relentless pursuit of innovation, and an unwavering dedication to our client’s peace of mind through a results-focused mindset.
Expertise
Trojan Investigation and Security is led by our founder, Will Russell, whose experience was forged in a distinguished career in London’s Metropolitan Police. Will’s professional work ethic and consistent results were formally recognised through six commendations and countless letters of achievement whilst in the Metropolitan Police. Now with almost 30 years experience, Will has led hundreds of investigations in New Zealand for both private and corporate clients involving child custody battles, infidelity and marital property checks, insurance disability fraud, breaches of restraint of trade orders, employment theft and more. He brings a wealth of international experience combined with significant local knowledge in Aotearoa’s corporate and domestic investigation and security landscape. As the Director of Trojan, Will leads a team of professional investigators and security consultants, who work tirelessly with a results-focused mindset, upholding the Trojan values on each operation and providing every client with the peace of mind they desire. Under Will’s direction we combine years of credible experience in both private and workplace investigations as well as security consultancy and solutions, with best practice methodologies and innovation to provide expert guidance that you can rely on. Read more about our founder here.
Partnership
At Trojan, we understand that every client is unique, with distinct needs and challenges. That’s why we take a personalised approach to every case, creating a unique and personalised plan to fit your specific requirements. Our recommendations aren’t based on preconceived notions or a one-size-fits-all approach; they’re rooted in a deep understanding of your challenges, goals, concerns, and constraints. Through our consultative approach, we transcend the role of mere service providers to become trusted advisors, guiding you towards credible solutions tailored to your unique needs. Our process begins with an in-depth needs analysis, where we take the time to understand you and your specific requirements; whether that be a workplace theft investigation, child custody case, security protocol testing or another requirement, our approach is the same. We believe in forging partnerships where we work alongside you, every step of the way, to ensure that our solutions align with your objectives.
Results-Focused
At Trojan IS, we are driven by results. Our team approaches every case with a relentless focus on achieving the best possible outcome for our clients. From uncovering critical evidence in complex investigations to implementing effective security measures that mitigate risk, we are committed to delivering results that exceed expectations. With a proven track record of success and a dedication to excellence, Trojan Investigation and Security is your trusted partner in achieving your objectives and safeguarding what matters most.
Innovation
In an industry where staying ahead of the curve is paramount, we invest in cutting-edge technology and methodologies. Our team applies a range of investigative techniques and evidence-gathering strategies to ensure each case is investigated to the highest standard. From state-of-the-art GPS tracking and bug-sweeping equipment to international best practice convert surveillance techniques and court-standard reporting, we leverage the latest tools to deliver unparalleled results for our clients. Whether it’s uncovering the truth in a complex investigation or implementing comprehensive security solutions, we embrace innovation to exceed expectations.
Professionalism
At Trojan Investigation and Security, professionalism is the cornerstone of everything we do. Our team of expert investigators and security consultants conducts themselves with the highest degree of professionalism at all times, adhering to strict ethical standards and protocols. Whether we’re conducting sensitive investigations or implementing comprehensive security measures, you can trust that every interaction with our team will be conducted with professionalism, integrity, and respect.
Discretion
Discretion is paramount in the world of private investigation and security, and at Trojan IS, we understand the importance of maintaining confidentiality. We handle each case with the utmost discretion, ensuring that sensitive information remains confidential and protected at all times. Our team operates with a keen awareness of the need for discretion, employing tactics and strategies that minimize exposure and maintain the privacy of our clients.
Diversity
At Trojan Investigation and Security, we are proud to challenge the norms of the investigation sector with our lead female private investigator. Bringing a unique approach to both investigative and security work, our female private investigator offers intuitive insights, an empathetic approach, resourcefulness, and adaptability. These qualities make them invaluable assets in investigation cases and security projects, adding a new dimension to our team’s capabilities. Read more about the benefits of hiring a female private investigator here.
24/7 Availability
Investigation requirements and security concerns don’t adhere to a 9-to-5 schedule, which is why we offer 24/7 availability to address your needs whenever they arise. Whether you require immediate assistance with a security breach or have questions about an ongoing investigation, our team is always just a phone call, text or email away. We understand the urgency of security matters and are committed to providing prompt, reliable support round-the-clock, ensuring that you always have the peace of mind you deserve.
“The Trojan Difference” is not a slogan – it’s a testament to our unwavering commitment to excellence; in essence it’s the fabric of our organisation. With a team of seasoned professionals, a dedication to innovation, and a personalised approach to every case, Trojan Investigation and Security stands as the premier choice for all your private investigation and security needs in Auckland and across New Zealand
Experience the difference for yourself and discover why clients trust Trojan Investigation and Security to safeguard what matters most. Choose Trojan, and rest assured, you’re in safe hands.