Trojan Investigation and Security
Frequently Asked Question
Private & Corporate Investigations in New Zealand
Our Expertise, Your Peace of Mind
Trojan Investigation and Security is uniquely positioned as a leader in New Zealand’s private investigation sector. We’re led by Will Russell, a highly respected security and investigations specialist with an elite international background.
Will served 17 years in the Metropolitan Police in London, including on elite tactical units, as a trans-Atlantic Sky Marshal, and as a counter-terrorism specialist during the 2012 London Olympics. His experience spans continents, from consulting on fuel theft in Australia to managing military and police training in Nigeria and leading security operations for global events such as the FIFA U20 World Cup.
Since founding Trojan, Will has built a hand-picked team known for professionalism, discretion, and results. This depth of operational experience is rarely found in the New Zealand industry - it’s what we call The Trojan Difference.
That’s why we’re trusted by individuals, law firms, corporate clients, government departments, sports teams and high net-worth individuals across Aotearoa.
Private investigators in Auckland and NZ provide critical support in times of uncertainty. At Trojan, we offer:
- Cheating partner investigations NZ-wide
- Family and custody investigations
- Discreet surveillance services
- Comprehensive background checks
- Workplace misconduct or fraud investigations
- Tracing missing persons or evasive debtors
Our approach is lawful, ethical, transparent and confidential, always with your peace of mind at the forefront.
If something feels off, it probably is. Trust your instincts!
Clients often come to us facing stress, suspicion, or serious decisions. A Trojan licensed investigator can help you gain clarity with evidence-based solutions. We offer a free, no-obligation consultation to understand your situation and advise the best next steps.
We handle sensitive family matters with professionalism and care. Our services include:
- Infidelity and partner monitoring
- Parenting and custody investigations
- Background checks on caregivers or new partners
- Surveillance and GPS vehicle tracking of teens
- Welfare checks and surveillance on vulnerable relatives
- Asset location during separation or divorce
- Inheritance disputes or family fraud
Every investigation is tailored specifically to the needs of the case and is fully confidential.
Yes! Trojan includes highly trained female investigators.
Clients may prefer a female PI for sensitive cases involving family or domestic issues. In our experience female investigators also provide strategic advantages in certain undercover operations, for example the gain easier access to female heavy environments and blend in without suspicion (e.g. a woman’s clothing store). In all cases, we’ll match your case with the right team for both comfort and results.
Yes. Trojan regularly assists families and lawyers in building evidence for safe and fair parenting arrangements. Every case is handled with sensitivity, confidentiality, and legal compliance.
Absolutely. Whether it’s an estranged relative, evasive debtor, or legally relevant party, we use proven methods to locate hard-to-find individuals across New Zealand.
There’s no one-size-fits-all pricing, it depends on your situation, timeline, and required resources. After a free consultation, we’ll provide a transparent, tailored quote with no hidden costs. Trojan aims to deliver affordable, professional investigation services across NZ.
Surveillance is one of our core specialties. Depending on your case, this may include:
- Covert static or mobile observation
- High-definition video and photography
- Legal GPS tracking (vehicle-based)
- Open-source intelligence (OSINT) and social media monitoring
All Trojan activities comply with New Zealand laws, including the Search and Surveillance Act 2012. We ensure your evidence is lawful, admissible, and handled with utmost discretion.
We provide a detailed, legally compliant report which may include:
- Photos or video evidence
- Written observations and activity logs
- Supporting background research
All evidence is presented clearly and can be used in court proceedings if required.
- Contact us for a free, confidential consultation
- We’ll listen, assess, and ask the right questions
- You’ll receive a plan with timelines, scope, and your assigned investigator
We guide you from your first question to the final report.
Trojan offers full-spectrum private and corporate investigation services, including:
- Infidelity investigations NZ-wide
- Parenting/custody investigations
- Workplace and HR-related investigations
- Intellectual property or internal fraud cases
- Surveillance (mobile, static, digital)
- Due diligence and business vetting
- Missing persons tracing
We operate across Auckland, Wellington, Christchurch, Tauranga, Queenstown, and remote locations.
Corporate investigations are designed to protect businesses from risk, misconduct, and reputational harm. Trojan offers:
- Fraud or theft detection
- Internal policy or code of conduct breaches
- Confidentiality or restraint of trade violations
- Workplace misconduct or harassment cases
With experience in both law enforcement and corporate security, we bring a strategic and discreet approach to every case.
Our corporate checks are trusted by HR teams, legal advisors, and investors. They may include:
- Employment verification and history
- Insolvency or credit history checks
- Digital and social media analysis
- Reference or qualification validation
We help you make well-informed, low-risk decisions by verifying the integrity of potential hires, business partners, or suppliers.
Trojan supports NZ businesses with confidential investigations into:
- Harassment, bullying, or policy breaches
- Theft or misuse of assets
- Surveillance or interview support
- Expert advice for HR or legal response
We’re here to help create safer, more compliant workplaces.
Yes. We frequently support legal teams with:
- Court-admissible reports
- Surveillance logs and photographs
- Service of legal documents
Evidence gathering for family, civil and corporate cases.
Yes. Trojan operates NZ-wide with licensed professionals based in:
- Auckland and the northern region
- Waikato, Tauranga and Bay of Plenty
- Wellington and surrounding regions
- Christchurch, Queenstown and the South Island
We also serve rural or remote areas across New Zealand.
Yes. Trojan has conducted investigations, security services and workplace training from Northland to Stewart Island! No matter where you are in NZ, we’ll find a way to help.
Timeframes vary depending on complexity and the type of investigation. After an initial consultation, we’ll provide a realistic plan and timeline to manage expectations.
Absolutely. Every conversation with Trojan is protected by strict confidentiality and the Privacy Act 2020. We maintain full discretion, whether you’re calling from home, your workplace, or on behalf of a legal matter.
Our team is hand-picked for their specialist backgrounds, often in:
- Police investigation units
- Military intelligence
- Tactical surveillance
- International security operations
This is The Trojan Difference; elite expertise, applied with integrity and professionalism to a global standard.
Yes. All private investigators in New Zealand must be licensed through the Private Security Personnel Licensing Authority (PSPLA). Trojan is fully licensed and compliant. We operate with professionalism, legality, and accountability.
Security & Workplace Training FAQs
Trojan provides professional, discreet security services across NZ, including:
- Licensed static and mobile guards
- Executive protection and VIP security
- Security drivers and transport escorts
- Property or site security
- Risk assessments and event security
- Emergency response planning
- Security reviews and workplace safety audits
We tailor every service to your needs from corporate sites to private residences, events, or remote locations.
Trojan is more than a security company, we are a team of elite professionals with backgrounds in:
- UK and NZ policing
- Military and tactical units
- International security operations
- Counter-terrorism and high-risk protection
Led by Will Russell, a former Met Police officer and global security consultant, our standards are higher, our training is deeper, and our results proven. This is The Trojan Difference; experienced, reliable, and always focused on client safety.
A Trojan security professional brings a higher level of training, experience, and professionalism. While many security guards are minimally trained, our team includes:
- Former military, police, and tactical personnel
- Specialists in close protection and threat management
- Experts in risk assessment and incident response
We don’t fill a uniform we deliver peace of mind through proactive, capable protection.
Yes. Trojan provides discreet, highly professional security for high net worth individuals, VIPs, and executives. Our services may include:
- Residential security and patrols
- Protective driving and secure transport
- Travel and itinerary risk management
- Event security planning and on-site presence
- 24/7 personal protection and close protection teams
We work with absolute discretion and tailor services to your lifestyle and risk profile.
Yes. Trojan provides fully licensed close protection (bodyguard) and security driver services across New Zealand. Our protective agents are highly trained, discreet, and experienced in:
- Executive transport and secure logistics
- Threat identification and risk avoidance
- Defensive driving and evasive manoeuvres
- Event and travel security for VIPs or public figures
Whether you require short-term protection or long-term support, we’ve got you covered.
A security review is a proactive way to identify risks and improve safety. Trojan conducts professional reviews for:
- Offices, homes, and high-value properties
- Hotel properties and legal offices and
- Remote offices and work sites
- Workplaces with elevated public interaction or risk
- Events or operations requiring public safety oversight
We assess physical security, access control, staff procedures, and emergency readiness, then provide practical, actionable recommendations.
Because quality and relevant experience matters, and your people deserve more than theory.
At Trojan, we take the same approach to workplace training as we do with every investigation and security requirement: by conducting a thorough needs analysis. This ensures a bespoke solution tailored to your organisation’s environment, challenges, and learning outcomes.
Our training is designed using best-practice adult learning principles, engaging all learning styles; visual, auditory, reading/writing, and kinaesthetic. We blend this with real-world operational expertise from facilitators with backgrounds in law enforcement, military operations, counter-terrorism, and private security.
This combination of practical experience and learner-focused delivery creates a training experience that’s uniquely effective and rarely matched in the New Zealand market.
We specialise in high-trust, safety-critical environments including:
- Corporate, legal, and government teams
- Visitor centres and public-facing roles
- Hospitality and accommodation providers
Whether it's conflict resolution, situational awareness, armed robbery response or building a proactive security mindset, Trojan delivers training that’s practical, professional, and ready to use.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
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Every client and every situation is unique.
We’d love to have a no obligation discussion with you to understand your needs and discuss how we can provide you with peace of mind.